Delivery

We always endeavour to deliver your items as quickly as possible. The majority of items are dispatched the same day and can be expected to be received within a couple of working days. Some orders may take between 3-5 working days (especially during busy times) or If it is an oversized item, all items must be signed for. Prices range from £7.50 for small items, Wheels Only £17.50, Wheels & Tyres £22.50  for UK Mainland deliveries.

To Obtain a Quote

If you would like to know how much the carriage is on an item shipped to your Country, please add the required items to your shopping basket, you will be automatically transferred to the shopping basket where you will see " Please Select Your Delivery Country”, After you have selected this it will give you the carriage options available for your selected items.

All orders are normally dispatched within 48hrs of order confirmation. You will be shown a list of available delivery options and prices during the checkout process. Upon your order being dispatched you will then be emailed so you are aware that you goods are on their way:

UK CARRIAGE

John Brown Wheels uses a Selection of Different Carriers, to deliver your items direct to your door. We can deliver anywhere in the UK mainland. Please note there maybe additional surcharges for Highlands and offshore islands. Companies we use Inc: UPS and TNT...........

We would like to also advise you that we do not deliver at weekends.

Carriage charges are stated for your selected items at the checkout , this price is for whole consignment.  Prices range from £7.50 for small items, Wheels Only £17.50 – Wheels & Tyres £22.50, Pallets £45.00,  for UK Mainland deliveries. (Please note that all deliveries must be signed for)

INTERNATIONAL CARRIAGE

John Brown Wheels uses a Selection of Different Carriers, to deliver your items direct to your door. We can deliver anywhere in the world. Companies we use include UPS and TNT...........

We would like to also advise you that we do not deliver at weekends.

Carriage charges are stated for your selected items at the checkout, this price is for the whole consignment. Please note some countries may be charged import duty payable by receiver. After selecting your carriage this may need to be changed by John Brown Wheels Ltd, in this instance we will contact you, because not all courier services are available to all locations and some out of area postcode are subject to an additional surcharge.

Please contact us for a more detailed and up to date quote on delivery to your location. (Please note that all deliveries must be signed for)


How will it be delivered?

We deliver most items via a range of couriers, for bulk orders they will be delivered on a pallet due to the size and weight or by our own fleet on delivery vans.

Please note that if an item is to be delivered by a pallet. The pallet company will call you to book in the delivery date. Pallet deliveries are to the Kerbside only.


Will I need to be in when my order arrives?

A responsible person must be available at the delivery address to receive and sign for the goods, AS RECEIVED IN GOOD CONDITION. Goods will not be left at the delivery address unless signed for. We cannot give an exact day time of arrival under this delivery schedule. However, if a signature is required and you aren’t in they will leave a card allowing you to arrange a suitable delivery time. When you place your order there is a comments box which you can use to put specific delivery information in.

If you have any specific delivery requirements, please contact us and we'll do everything we can to meet them.

When you receive your order 

Although we do everything we can to get your order to you as safely as possible, it's very important to check your order immediately for any visible signs of damage. Please check your order immediately after receiving it and let us know of any damages or anything missing straight away by calling 01926 817 444. Full details can be found in the Terms & Conditions. Damages must be reported within 7-days. Please help us to help you. This does not affect your statutory rights.